When requesting a support via the channels listed below, customers can expect respond within one business day and reasonable attempts to resolve the problem. There are no guarantees regarding successful resolution or any compensation in case of failure resolving the problem.
The points of contact are the following:
Support can be requested in English or Italian language.
Customers can expect support during CET business hours, i.e. Monday - Friday, 9:00. AM - 6:00. PM